Bevándorlási és Állampolgársági Hivatal

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Information for clients regarding coronavirus epidemic

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Information for clients regarding coronavirus epidemic

 

PLEASE MANAGE YOUR CASE PREFERABLY THROUGH THE INTERNET

CONTACT PERSONALLY ONLY IN DULY JUSTIFIED CASES

 

We would like to kindly inform our clients that according to the decision of the Hungarian Government the borders of Hungary had been closed at 00.00 on March 17, 2020.
Having regard to the above, foreigners who have left or will leave Hungary will not be able to re-enter for the duration of the measure.

 

In order to reduce the spread of coronavirus infection the National Directorate-General for Aliens Policing makes the following recommendations to its clients:

  • We kindly ask our clients to wait outside the client areas at a sufficient distance until their turn.
  • The risk of disease and further spread of the epidemic can be reduced by avoiding personal appearance at the customer services.
  • We urge our clients, if possible, to make an appointment and in the lack of this, contact personally the customer services only in duly justified cases.
  • Please use the online system, Enter Hungary in order to submit applications and statements.
  • Completed residence permit documents will be delivered by post to a Hungarian address provided. If you are staying in Hungary, even if you requested to collect your residence permit personally, the document will still be mailed.

 

Please do not submit the following documents during the state of emergency:

·         request for official endorsement of invitation letter

·         applications for national permanent residence permit and EC permanent residence permit

·         application for issuing travel documents for persons possessing an immigration permit or permanent residence permit, or for stateless, refugee and subsidiary protected persons

 

Please submit missing documents electronically or by post.

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As it was specified by law the official decisions, which procedures started after 1 November 2005, are announced on the website of the Office of Immigration and Nationality. If there is no result with the provided data in the search engine below, please click on the HIRDETMENY link, and repeat the search on the interface that appears.

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Dear Client,

 

Please be informed that the electronic administration platform of the National Directorate-General for Aliens Policing (hereinafter: Directorate-General) called Enterhungary (www.enterhungary.gov.hu) is experiencing a temporary slowdown due to increased client interest in recent times. As a result, uploading applications and attachments might take longer than usual and the availability of the electronic payment system is limited.

 

The colleagues of the Directorate-General are working on the troubleshooting and after the full recovery of the service, a notification will be published on the website of the Directorate-General.

 

The procedural fee of applications already submitted may be paid via bank transfer, postal cheque, or in person at client services with a bank card – indicating the EH (Enterhungary) case number.

 

The Directorate-General can only consider payments transferred to the following bank account number: 10023002-00283511-02000006.

 

It is important for the identification of the applications that in case of bank transfer or postal cheque payment only one procedural fee shall be paid at once. In both cases it is important to indicate in the comment section the EH case number that the application is registered on.

 

We kindly apologise for any inconveniences caused by the malfunction of the electronic application platform.  

 

NATIONAL DIRECTORATE-GENERAL FOR ALIENS POLICING

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